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Pricing– We charge for delivery and pickup and on-site Technician.

Payment-  Cash App, Zelle, Credit card or paypal payment attracts 3%surcharge

We require 50% deposit upfront and balance upon delivery. There is an added security deposit of $100, this is refundable if there are no damages to equipment, otherwise damages would be assessed and charges made.

Cancellation–  Cancelled orders are subject to partial refund of deposit. If customer cancels 5days or less to delivery, no refund would be paid.

Delivery and pickup- We deliver a day before event if venue is ready, or work with customers to determine when they should be delivered. Pickup must be in same order as delivered- items should be packed neatly as delivered and placed close to the entryway.

Please Note- TYF is not responsible for setup of chairs and tables at the venues before event or packing of chairs/tables for pickup after event unless special arrangements are made.

Customer care contact information-We are officially open between 9am-5pm Monday through Saturday but offer support 7days a week. We might not be able to receive calls after hours but do send us a text message, we would respond to it.

If there are other concerns that are not mentioned here, feel free to ask us.